Customer Service Management
I managed all social media channels in this role. Built the website and developed a system that streamlined the entire policy quoting process. And ensure customer satisfaction through customer service.
I was in charge of creating content for several social media platforms, also contributed to the marketing plan and strategy for the brand. At the same time I worked in the design of the ecommerce.
Digital Marketing Specialist
Social media strategy, Content marketing, Facebook ads, Ecommerce / Web design, Branding,
SEO / SEM.
Multicultural IMC Senior Specialist
- Digital display optimization
- Support Hispanic acquisition efforts
- Measure and report the performance of all digital marketing campaigns.
- Maintain the company's brand identity standards and ensure ongoing brand awareness and consistency in digital assets.
- Work closely with field teams to support the information flow across divisions/HQ/agencies.
Doing what I 💙 since 2019
Website design and development focused on user experience. Also Easy-to-manage, automated online store development.
Implementation of Inbound and Outbound marketing strategies on platforms like LinkedIn, Instagram, Facebook, TikTok and Twitter.
Traffic acquisition through search engine optimization. Auditing, strategy, On/Off page SEO, reporting.
Planning and execution of high impact advertising campaigns.